the shower had a loofah from a previous guest. but the room was cozy and clean. check-in was quick, the staff was friendly, and the location was perfect for grabbing snacks next door.

Dirty washrag and unmade beds in first room.

From skeptic to believer

The check-out flexibility was appreciated, extending my stay a notch, though cleanliness could improve.

The front desk staff's lack of acknowledgment and the broken ice machine brought dissatisfaction.

Request extra towels at check-in, as they may not be readily available later.

none

Double charging confusion, unclean room conditions, subpar maintenance of second room!!!

The room was cozy and clean, but

the overall experience was marred by noisy neighbors upstairs. On a positive note, the hotel is conveniently located next to a store, making it easy to grab snacks. However, soundproofing could definitely use some attention.

The King Room was pretty disappointing. It was unclean with dust in corners, which I couldn't ignore. There was a loofah from the previous guest in the shower. I did enjoy the cozy vibe despite that, but it didn’t make up for the overall lack of cleanliness. Also, the front desk staff didn’t seem bothered by our requests, which made it worse.

We appreciated the quick check-in process and the proximity to a convenience store for snacks. The staff was friendly and accommodating when we needed extra towels.

The noise from upstairs guests disrupted our peace during the stay.

I truly enjoyed the cozy atmosphere of my room, which was clean and decorated with warm, welcoming colors. The quiet part of town made it easy for me to relax and feel at home during my stay.

More accessibility features for seniors would help.

It was just a smart choice for a weekend break in Harker Heights with value for money. The staff were helpful when I needed extra towels and made my stay a bit easier.

Cozy vibes and a clean, comfy room made my stay enjoyable. I appreciated having a store just a walk away for snacks!

Upon arrival, I encountered a double charging issue, where I was asked for my card despite having paid through Apple Pay. The initial room was unkempt, featuring a dirty washrag on the floor and unmade beds, making it feel like I walked into someone else’s mess. Moving to a second room didn’t help much as it felt poorly maintained, which further dampened my experience.

The King Room was disappointingly unclean, with dust in various corners that couldn't be overlooked. The front desk staff seemed indifferent to our requests, adding to the frustration. One positive note was the enjoyable Belgian waffles from breakfast, which brightened the otherwise lackluster stay. Also, the checkout flexibility was appreciated, giving us a tad more time before we had to leave.